Terms and Conditions

Terms and Conditions for Food Orders:


1. **Order Confirmation:**

   - Orders are considered confirmed once payment is successfully processed through our platform.


2. **No Refunds:**

   - We regret to inform you that we do not offer refunds for food orders. All sales are final once the transaction is complete.


3. **Allergen Information:**

   - It is the responsibility of the customer to inform us of any allergies or dietary restrictions during the ordering process.

   - Our menu items may contain allergens, and we urge customers to carefully review the allergen information provided. If specific allergens are not stated during the order, we cannot guarantee accommodation.


4. **Accuracy of Information:**

   - We strive to provide accurate and up-to-date information regarding our menu items, including allergen details. However, we cannot be held liable for any inaccuracies that may arise due to changes in recipes, ingredient suppliers, or other unforeseen circumstances.


5. **Order Modifications:**

   - Once an order is confirmed, modifications may not be possible. If changes are necessary, please contact us immediately, and we will do our best to accommodate your request.


6. **Delivery and Pickup:**

   - Please ensure accurate delivery or pickup information is provided during the ordering process. We are not responsible for any issues arising from inaccurate delivery details.


7. **Quality Assurance:**

   - We take pride in the quality of our food. If you encounter any issues with the quality or condition of your order upon receipt, please contact us promptly, and we will address the matter accordingly.


8. **Cancellation Policy:**

   - Orders cannot be canceled once they are confirmed. We appreciate your understanding in this matter.


9. **Contact Information:**

   - For any inquiries or concerns related to your order, please contact our customer support team at [email protected]


By placing an order through our platform, you agree to abide by these terms and conditions. We appreciate your understanding and cooperation.